Standard Free Delivery - We are currently despatching orders within 2 working days of receipt. All orders are despatched by the most economical method so please allow 7 days for receipt.
Priority Delivery £4.95 - Whenever possible we despatch on the same working day for next day delivery.
Knives are only for sale to persons aged 18 and over. By placing an order for any knife, you declare that you are 18 years of age or over. Knives must be used responsibly and appropriately.
Culinaire (kitchenknivesdirect.co.uk) are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at sales@culinaire.co.uk.
Our Contact details:
Culinaire
70 St Marys Drive, Pound Hill, Crawley, West Sussex. RH10 3BN
Tel: 01293 550563 Fax: 01293 550563 Email: sales@culinaire.co.uk
VAT registration number: GB 790 9144 06
Making a purchase could not be easier. Just browse our Catalogue, click on any items that you wish to buy and put them into the shopping cart
After you have finished your selection, click on "Order" and you will be asked for a few details to enable us to complete the order.
We accept credit cards (Visa/ Mastercard) or debit cards (Maestro/Delta/Solo). You may also send your credit card information via phone, fax, or mail.
Sorry but we are unable to accept payment by American Express.
We do not charge for Standard Delivery to UK postcodes, however if you require your order urgently you can opt for our Priority Delivery which will cover the cost of sending by Royal Mail Special Delivery or by Next Working Day Courier Service, both of which will require a signature on delivery. Please allow an extra day for Highlands and non mainland addresses.
We are happy to deliver to your place of work but please ensure that the invoice details are correct so as not to delay the credit card payment.
BFPO- We are pleased to offer free priority delivery all year round to BFPO addresses.
We do not charge for standard UK Delivery on any orders placed on our web site for addresses with a UK postcode including Northern Ireland, Isle of Man and The Channel Islands..
We aim to despatch your order by the end of the next working day, however at times of reduced head count or at Christmas time when we are exceptionally busy please allow longer. You should normally receive your order within 4-5 working days, heavier items are sent by Courier.
If you select the Priority option (£4.95), whenever possible we will despatch the same day for next day delivery. Please allow an extra day for The Scottish Highlands and post codes "across water"
Should you require an item that is out of stock, please email us at sales@culinaire.co.uk , we will be happy to give you some idea of the expected date of delivery and email you when the item becomes available again.
They are only decrypted after they reach our computer.
They are not held in clear text on any web site.
Culinaire do not disclose buyers information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.
It is the customers responsibility to ensure that goods are insured for loss or damage when being returned.
When you receive your order it is important to check the packaging is not damaged/tampered with; if it is, you should note this fact clearly on the delivery note the carrier asks you to sign.
